Investigating the impact of healthcare professionals’ global identity and general job stress perceptions on intercultural sensitivity: The case of a city hospital
International Journal of Intercultural Relations, cilt.114, 2026 (SSCI, Scopus)
- Yayın Türü: Makale / Tam Makale
- Cilt numarası: 114
- Basım Tarihi: 2026
- Doi Numarası: 10.1016/j.ijintrel.2026.102466
- Dergi Adı: International Journal of Intercultural Relations
- Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus, Periodicals Index Online, ABI/INFORM, CINAHL, Criminal Justice Abstracts, Index Islamicus, MLA - Modern Language Association Database, Political Science Complete, Psycinfo, Public Affairs Index, Criminal Justice Periodical Index, MLA International Bibliography, Political Science Abstract (IPSA), Social Science Premium Collection (ProQuest), Criminology Collection (ProQuest), Sociology Source Ultimate (EBSCO)
- Anahtar Kelimeler: Cultural competence, Global identity, Healthcare professionals, Intercultural sensitivity, Job stress
- Ankara Yıldırım Beyazıt Üniversitesi Adresli: Evet
Özet
The aim of this study is to investigate the effects of healthcare professionals' perceptions of global identity and general occupational stress levels on intercultural sensitivity in the presence of control variables. In this cross-sectional study, data were collected from healthcare professionals (N = 610) through the administration of a survey. The assessment employed scales designed to measure general job stress, intercultural sensitivity, and global identity. Parametric hypothesis tests and multivariate linear regression analyses were employed for the purpose of evaluating the relationships among the variables. The findings revealed notable disparities in intercultural sensitivity levels contingent on educational attainment, profession, years of employment, participation in global diversity training, and experience with foreign patients. The findings revealed that healthcare professionals with a high school or associate degree exhibited higher levels of intercultural sensitivity compared to those with an undergraduate or postgraduate degree. Furthermore, general job stress (β =-0.348) was found to have a negative effect on intercultural sensitivity, while global identity perception (β = 0.582) was identified as a positive influencing factor. The model was statistically significant (F = 92.653; p ' 0.001) and demonstrated no evidence of autocorrelation or multicollinearity. Other factors, including education, profession, years of employment, and experience of working with foreign patients, were also identified as significant predictors of intercultural sensitivity levels. It is crucial to understand the interplay between global identity, job stress, and socio-demographic factors to develop effective healthcare practices for diverse populations. The findings emphasize the need to enhance intercultural sensitivity and global identity among healthcare professionals, as these competencies can improve patient outcomes and satisfaction in multicultural healthcare settings.