Validity and reliability study for the Turkish adaptation of the Parent Satisfaction Questionnaire with Neonatal Hearing Screening Programs


ÇEKİÇ Ş. , Arslan M.

Hearing, Balance and Communication, 2022 (Refereed Journals of Other Institutions) identifier

  • Publication Type: Article / Article
  • Publication Date: 2022
  • Doi Number: 10.1080/21695717.2022.2051303
  • Title of Journal : Hearing, Balance and Communication
  • Keywords: hearing loss, Newborn hearing screening, parent satisfaction

Abstract

© 2022 International Association of Physicians in Audiology.Purpose: To adapt the Parent Satisfaction Questionnaire with Neonatal Hearing Screening Programs (PSQ-NHSP) into the Turkish language and to measure the parents’ satisfaction with the NHSP in a public hospital in Turkey. Materials and methods: One hundred ninety-three parents of newborns participated in this study. Parents completed Turkish translations of PSQ-NHSP after the hearing screening process. Parents’ satisfaction with the NHSP was measured in four dimensions: information about the NHSP, staff responsible for the hearing test, appointment schedule, and overall satisfaction. Results: Overall, 75% of parents were satisfied with the NHSP. The corresponding satisfaction levels of parents in the specific dimensions were as follows: 68% for information, 75% for personnel responsible for the hearing test, 74% for the appointment schedule, and 78% reported overall satisfaction. The psychometric properties of the Turkish version of the PSQ-NHSP showed acceptable internal consistency reliability (a = 0.78). Conclusions: The Turkish version of the PSQ-NHSP is valid and reliable in measuring parent satisfaction with the NHSP, and the parents were generally satisfied with the NHSP in Turkey.