) Using Reflective Dialogue Strategies and Tools in Conflict Mediation.

Güven Yalçın G. , Karaaslan H. , Akgedik M. , Kılıç N. , Üstündağ Algın P.

Self-Directed Learning and Advising in Language Education Conference., Ankara, Turkey, 24 April 2021, pp.10-11

  • Publication Type: Conference Paper / Summary Text
  • City: Ankara
  • Country: Turkey
  • Page Numbers: pp.10-11


Conflict is a process that promotes development if it develops in a respectful manner and presented from a rational perspective. However, not every conflict is of this nature. Unproductive conflicts arise mainly because of misunderstanding or misinterpretation of events, situations or intentions, and people going over each other's weak or sensitive points. It may still be possible to cope with such situations by introducing healthy communication paths. In this respect, Reflective Dialogue (RD) (Kato and Mynard, 2016) is among the effective methods of conflict prevention or conflict resolution. This method can provide individuals with skills that they can transfer to different relationships or environments. In this session, some of the strategies and tools used with RD will be introduced through examples. Then, the audience will be encouraged to apply these strategies, examine the reflective questions formulated, and discuss their potential impact.