Customer Participation in the Services Process A Model and Research Proposition

UZKURT C.

International Journal of Services and Operations Management, vol.6, no.1, pp.17-37, 2010 (Scopus)

• Publication Type: Article / Article
• Volume: 6 Issue: 1
• Publication Date: 2010
• Doi Number: 10.1504/ijsom.2010.029487
• Journal Name: International Journal of Services and Operations Management
• Journal Indexes: Scopus
• Page Numbers: pp.17-37
• Ankara Yıldırım Beyazıt University Affiliated: No