Job Crafting and Emotional Exhaustion: The Mediating Roles of Subjective Career Success and Happiness at Work
ISARC 6. International Dicle Scientific Research and Innovation Congress, Diyarbakır, Türkiye, 25 - 26 Mayıs 2024, ss.859-861, (Özet Bildiri)
- Yayın Türü: Bildiri / Özet Bildiri
- Basıldığı Şehir: Diyarbakır
- Basıldığı Ülke: Türkiye
- Sayfa Sayıları: ss.859-861
- Ankara Yıldırım Beyazıt Üniversitesi Adresli: Evet
Özet
ABSTRACT
This study aims to examine the mediating roles of subjective career success and happiness at work in the relationship between job crafting and emotional exhaustion among insurance sector employees. In addition, it was also tested whether the perception of the research variables differ according to sector and gender. Quantitative method was carried out, and a total of 648 paticipants (263 female, 385 male; 308 public sector, 340 private sector) took part in the study by convenience sampling method. For this study, an online questionnaire was utilized consisting the Turkish standardized versions of the scales as job crafting, subjective career success, happiness at work, and emotional exhaustion. Independent samples t-test, Pearson correlation analysis, and mediation analysis were conducted using Statistical Package for the Social Sciences, and Hayes Process Model 6. Comparison test results showed that perception of subjective career success, happiness at work, and emotional exhaustion levels of the participants significantly differ according to gender. Female employees perceive subjective career success and happiness at work more than males. On the contrary, males perceive emotional exhaustion more than females. On the other hand, results showed that there is no significant difference for gender regarding job crafting. In addition to this, private sector employees’ level of job crafting, subjective career success, and happiness at work are higher than public sector employees. Results also revealed that public sector employees perceive emotional exhaustion more than private sector employees. Correlation analyses points out that all research variables are significantly correlated at moderate levels. Moreover, mediation analysis results showed that subjective career success and happiness at work play a mediating role in the negative relationship between job crafting and emotional exhaustion. Based on the findings, it is concluded that employees with higher levels of job crafting may have higher levels of subjective career success and happiness at work. It is recommended that insurance company officials to take regular actions to enhance job crafting levels of their employees to reduce emotional exhaustion.