Role of Artificial Intelligence (AI) on Covid-19 Pandemic Crisis Management Policies

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Önder M. , Uzun M. M.

International Journal of Public Administration in the Digital Age, vol.8, no.2, pp.1-13, 2021 (Journal Indexed in ESCI)

  • Publication Type: Article / Article
  • Volume: 8 Issue: 2
  • Publication Date: 2021
  • Doi Number: 10.4018/ijpada.294122
  • Title of Journal : International Journal of Public Administration in the Digital Age
  • Page Numbers: pp.1-13


The new coronavirus (COVID-19) crisis has had a devastating impact across the world. Public administration discipline addresses emergency crisis management in various ways and dimensions. This article seeks answers to the question: "How can AI contribute to crisis management policies to fight against COVID-19 and its impacts?" To this, the techniques and methods of AI in fighting against the COVID-19 virus will be explained in various dimensions. AI can make significant contributions in the preparation, mitigation-prevention, response, and recovery policies in the COVID-19 pandemic crisis. If adopted, AI can be used to find better treatment routes and drug development. Equally, policymakers can benefit from AI as decision support to reach high-quality decisions through fast and accurate data. The paper concludes that governments should create and implement effective AI-based crisis management strategies to fight against the epidemic locally, regionally, nationally, and internationally with a multi-level governance perspective.