© 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.In today’s world, products are getting more complex due to raising complexity of the real-life problems. Therefore, while creating a product or service, organizations should work together to combine different technologies. Also, working with best supplier for an organization is significant to make products or services more flexible, competitive, and profitable. In this study, suppliers are evaluated based on quality, cost, maintenance, and flexibility criteria with twelve sub-criteria under them. A hybrid method with VIKOR and Intuitionistic Fuzzy in MCDM problems is represented and the methodology is used for the choosing supplier for a product that is used in IT projects. Decision making matrix is observed with intuitionistic fuzzy due to uncertain data, and the problem is solved by VIKOR to find best alternative for group utility. In case study is performed to exposed efficiency of the hybrid model.