Mood Characteristics of Health Sector and Community Services Employees during the COVID-19 Pandemic

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The Third International Clinical Nursing Research Congress, İstanbul, Turkey, 8 - 11 December 2020, no.77, pp.147-157

  • Publication Type: Conference Paper / Full Text
  • City: İstanbul
  • Country: Turkey
  • Page Numbers: pp.147-157


Goal: The COVID-19 pandemic has impacted employees’ health as it did in various fields. The mood characteristics of employees have been affected by the risk of infection and other factors related to the new arrangements during the pandemic. This study was carried out to evaluate the mood of health sector and service sector employees who were actively working during the pandemic period.

Methods: This is a descriptive study. A total of 735 people consisting of 426 health sector employees and 309 service sector employees, constituted the study sample. In this study, the data were collected by using the personal information form and Positive and Negative Mood Questions.

Findings: The results revealed that there were differences between the sectors in terms of gender and educational background (p<0.01). Compared to service sector employees, health sector employees felt more worn out, frustrated, tired, exhausted, and discouraged. Health sector employees had negative mood characteristics at higher rates, more than half of the women were determined to feel worn out, and men had felt more positive about their thoughts.

Results: In a conclusion health and service sector employees are at risk emotionally as well as infection risk due to COVID-19. Effective mental health interventions that are oriented to the health sector and service sector employees are needed for the effective management of the pandemic, sustainability of health services, and maintenance of the qualified workforce after the pandemic.