Development and implementation of e-government services in Turkey: Issues of standardization, inclusion, citizen and satisfaction
2nd International Conference on Theory and Practice of Electronic Governance, ICEGOV'08, Cairo, Mısır, 1 - 04 Aralık 2008, cilt.351, ss.337-342, (Tam Metin Bildiri)
- Yayın Türü: Bildiri / Tam Metin Bildiri
- Cilt numarası: 351
- Doi Numarası: 10.1145/1509096.1509166
- Basıldığı Şehir: Cairo
- Basıldığı Ülke: Mısır
- Sayfa Sayıları: ss.337-342
- Anahtar Kelimeler: Citizen satisfaction, E-government, E-government Gateway, Inclusion, Integration and Interoperability, Standardization, Turkey
- Ankara Yıldırım Beyazıt Üniversitesi Adresli: Hayır
Özet
This paper discusses the development and implementation of e-government services in Turkey. With the background information about e-government in general, Turkish case of e-government initiatives is discussed with a specific focus on "e-Government Gateway Project". Issues of Standardization, Inclusion, Citizen Satisfaction, Integration and Interoperability are highlighted as current, hot topics and future prospects. Copyright 2008 ACM.