Tsohou, A. Et Al. 2012. Evaluating E-government services from a Citizens' perspective: A reference process model. European, Mediterranean and Middle Eastern Conference on Information Systems, EMCIS 2012 , (Munich, Germany), 146-153.

Tsohou, A., Lee, H., Irani, Z., Weerakkody, V., Osman, I., Latif, A. A., ... Medeni, T. D.(2012). Evaluating E-government services from a Citizens' perspective: A reference process model . European, Mediterranean and Middle Eastern Conference on Information Systems, EMCIS 2012 (pp.146-153). Munich, Germany

Tsohou, Aggeliki Et Al. "Evaluating E-government services from a Citizens' perspective: A reference process model," European, Mediterranean and Middle Eastern Conference on Information Systems, EMCIS 2012, Munich, Germany, 2012

Tsohou, Aggeliki Et Al. "Evaluating E-government services from a Citizens' perspective: A reference process model." European, Mediterranean and Middle Eastern Conference on Information Systems, EMCIS 2012 , Munich, Germany, pp.146-153, 2012

Tsohou, A. Et Al. (2012) . "Evaluating E-government services from a Citizens' perspective: A reference process model." European, Mediterranean and Middle Eastern Conference on Information Systems, EMCIS 2012 , Munich, Germany, pp.146-153.

@conferencepaper{conferencepaper, author={Aggeliki Tsohou Et Al. }, title={Evaluating E-government services from a Citizens' perspective: A reference process model}, congress name={European, Mediterranean and Middle Eastern Conference on Information Systems, EMCIS 2012}, city={Munich}, country={Germany}, year={2012}, pages={146-153} }